WordPress troubleshooting: Remove malware & virus

WordPress IT-Support from Webhead – Your WordPress website has been hacked? Malware attack detected against your WordPress website? Don’t worry and let webhead, your reliable WordPress agency, professionally take over the malware & virus removal, close all security gaps of your website, and let you protect yourself from viruses and threats in the long term.

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Your WordPress website has been hacked, now what?

Your website has suddenly been taken offline, your emails are being sent as spam, your website is loading much more slowly or your login details are not working. What should you do if your website has been attacked by malware or if you have been hacked? Keep calm, because you need a clear head to restore the security of your data, your website, and your customers. The advancing digitalization of daily life also brings an increased risk of cyberattacks. Now you need increased security measures and a competent team on your side – webhead is here for you and takes professional action against malware and hackers on your website.

Remove malware: malware & virus removal from your WordPress website

webhead, your competent partner for the secure removal and fixing of malware, bugs, and viruses from your hacked WordPress website, offers a wide range of WordPress services such as WordPress web design, WordPress SEO, and WordPress support. The latter also includes removing malware from a WordPress CMS. Although regular WordPress backups already offer a high level of security against viruses and other threats, an attacker can still manage to compromise your site through small security gaps. Contact us immediately, we will take all the necessary security measures to protect your WordPress website against all kinds of threats and attacks.

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WordPress troubleshooting: How does Webhead proceed with remove malware?

Step 1: Scanning for malware, hacks and security vulnerabilities

So that we can successfully remove all malware, we start with an analysis. First, we scan all program codes, malware, and hacks that have infected and infected your WordPress website to discover the problem and choose the right measures.

First, we need to understand the extent of the problem in order to determine the type of malware, bugs or viruses and initially prevent them from spreading. In most cases, it takes years of experience and expertise in the specific area to discover the actual problem. This is where our developers with years of experience come in and analyze the entirety of your WordPress website.

Hackers and cybercriminals often install so-called “backdoors” to gain repeated access to your WordPress website. These backdoors MUST be removed. If they are not removed, your website can quickly be re-infected by malware. We make sure that no backdoors or malware & bugs are left behind that could lead to re-infection.

Malware can be found not only in WordPress but also directly in the database. Malware can be in the form of scripts in blog posts or spam can be found directly in the content – often as hidden text that Google finds but is not openly visible. It is also important to check the users you have created and delete any you do not recognize.

Here we check all your data for malware in your database. The bugs and malware hidden in the database are often hidden and concealed.

Here we update your website to the latest WordPress version, install all necessary security patches, and close all security gaps, such as WordPress updates, plugin updates, theme updates, core updates, passwords, and more.

Here we introduce additional security measures to make your website more resistant to future attacks.

Finally, we make sure your website is continuously secure and first-class. We perform regular maintenance (back-ups, malware, and vulnerability scanning, WordPress updates, and more) to keep your website up-to-date and secure. If you are interested in a long-term secure and top-performing website, we recommend our WordPress Support. All prices and more information can be found here, although you can also contact us at any time for a free, no-obligation initial consultation contact us.

How we restore your WordPress website securely, professionally, and reliably and protect you from hackers and cybercriminals. Hackers, malware, and bugs don’t stand a chance with webhead! It’s our job to keep your website safe and protected from cybercriminals.

Emergency hacking help from webhead!

WordPress support, WordPress consulting & EMERGENCY hacking help, because malware and hackers are not easy to predict and need to be eliminated as quickly as possible. We will remove malware and close your security gaps This includes our emergency hacking help (WordPress emergency & support), and quick help with problems and viruses on your WordPress website.

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emergency aid

Intervene and quickly mitigate damage as soon as a hacking attack is identified. So that we can prevent the spread of malware.

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scan

Scanning of website malware, malware and website viruses

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error correction

Fixing WordPress errors, viruses, bugs and security vulnerabilities

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Malware Removal

Hack, malware and virus removal

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Backups

Long-term data protection through regular and secure backups of your WordPress website

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Updates & Updates

All updates and updates such as: WordPress Core Update, WordPress Plugin Update, WordPress Theme Update,..

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Security review & improvements

Implementing website security measures such as: installing security plugins, improving password policies, updating outdated software components, and more.

Why should you opt for WordPress support?

So that your website is more secure and you can protect yourself against viruses, bugs, and cybercriminals in the long term and are not faced with any security gaps. With our WordPress support, you can ensure that your website is always up-to-date, error-free, and highly optimized.

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Malware and virus removal as part of webhead's support

Protect your WordPress website from cybercriminals. The WordPress CMS is the most widely used content management system in the world and therefore also the most popular target for hacker attacks. Every minute, around 90,000 WordPress sites become the target of a hacker attack. This is seldom successful with well-protected sites, but it is with less protected ones. For example, if you don’t even use the regular WordPress backup, sooner or later you have to expect a malware attack.

Prices: Long-term support, WP emergency assistance & troubleshooting

At Webhead you’ll find customized solutions for EVERY budget, and when it comes to support and WordPress emergency help, it’s no different. Here’s an overview of our hourly support packages, ideal for emergency support and malware and bug fixing. Including our packages with commitment as well as our WordPress support packages, if you are interested in long-term support and always want to be secure on the net.

Standard hourly rate without hourly package (or after expiry of the discounted period) €80
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How do you recognize that your own WordPress website has been hacked?

How to tell if your WordPress website has been hacked by cybercriminals. Malware, virus, bug or hack can be recognized by a few symptoms:

How does the malware get into a WordPress CMS?

Malware can get into a WordPress CMS or even a webshop created with WordPress in many ways. Usually human hackers and automated bots exploit security vulnerabilities. These are primarily caused by not using the WordPress backup. But there are more causes. Thus, a WordPress CMS should lock out the user concerned in case of repeated incorrect login attempts (at the latest after the third incorrect password entry). Some site operators do without this measure, which – combined with a weak password – can easily make them the target of a hacker attack. In such cases, a bot or hacker gets onto the website with a brute force attack, in which so many password combinations are automatically tried until the correct one is found. Other security vulnerabilities arise from outdated WordPress themes and WordPress plugins. Bot networks automatically search the web for websites with such vulnerabilities. There they install their malware. A popular gateway remains phishing emails, which exploit the naivety of administrators and users. However, virus codes can also originate from compromised websites.

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How do we identify malware in a WordPress CMS?

A WordPress site can be scanned for malware. No malware can be removed without a thorough analysis. This is recommended on a regular basis anyway, as malware can work unnoticed in the background for a long time. We offer our customers this scan on a monthly basis. It is due at the latest when one of the symptoms mentioned occurs, and whenever the website is to be changed. Our experienced programmers use certain plug-ins, among other things, to scan for malware.

How to remove malware yourself - protection against hacker attacks with webhead

“How can I remove malware?” Here is a simple guide to help you protect yourself from hackers and malicious malware.

First of all, you should know that the Scan and Repair Program Wordfence can be used to remove malware from a WordPress CMS or a webshop under WordPress. We recommend that you always perform a WordPress backup beforehand and store it in a separate location that cannot be infected. Afterward, a WordPress update should be carried out in any case. If the latest version is on the server, you can first update all Themes and plug-ins via the update management. Here you should not forget one thing: Change all passwords. Sometimes only the admin has a password that must be changed. The database password at the host and in the wp-config.php must also be changed (where is it? It is located at the line defined in the WordPress root directory, accessible via (S)FTP). Another WordPress backup should then be made. Wordfence then offers a scan with which you can find malware and then remove it. In some cases, it may be necessary to remove the malware manually. Unfortunately, we are unable to provide simple instructions here, as the process is time-consuming and can hardly be carried out by private users. We therefore offer our customers the option of having any malware found professionally removed by experts.

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WordPress website was hacked, or..

Found security vulnerabilities on your WordPress website and want to have the viruses & malware removed? Contact us 😊 We find and remove WordPress malware, viruses, and bugs quickly and securely, and also set up regular WordPress backups for you. Contact us, we will be happy to advise you free of charge and without obligation.

Why webhead chose WordPress

The versatility, user-friendliness, and reliability of WordPress have prompted us to become a WordPress agency in Vienna. WordPress’ range of services offers every customer the opportunity to strengthen their online presence professionally and innovatively. It takes more than just a good layout or a good SEO ranking to be successful. It also requires two-fold security, automated processes, and reliable systems to ensure that everything else works. WORDPRESS PROVIDES THIS SECURITY. As a WordPress agency in Vienna, we offer our customers the highest quality services in terms of security. It can be compared to a property: for example, WordPress hosting is the house of every good WordPress design, and WordPress support symbolizes the fence around the house, which protects and maintains the house and the content inside. WordPress plugins are, for example, innovative and individual features with which you can make your WordPress website recognizable. In addition, this can be easily and smoothly filtered through WordPress SEO by Google to increase your reach and traffic and generate profits for your WordPress website.

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What our customers say
FAQ

Malware is software designed to steal data, damage websites, or disrupt the operation of systems. In the case of a WordPress website, malware can cause the site to be hacked, content to be altered, or the site to become unsafe for visitors. Professional WordPress support can help ensure site security and remove malware.

There are various reasons why a WordPress website can be hacked – redirecting to spam or phishing sites or sending spam via the server of the hacked website. The important thing is to stay calm and react. Remove malware, create backups, and deal with security vulnerabilities. Our WordPress Support packages offer various security processes to support you in the event of a malware attack.

Malware attacks and security breaches are often due to outdated software, weak passwords or phishing attacks. Excessive support, outdated plugins or themes can increase such risks. A regular update and professional WordPress support is therefore essential for maintaining the security of your website.

Professional WordPress support is crucial for malware and virus removal. Experts can check the website for signs of infection, determine the cause of the infection, remove the malware or viruses, and take measures to improve the security of the website to prevent future attacks.

We place great emphasis on security and support and take all necessary security measures to protect your WordPress website against all types of threats. Our comprehensive WordPress support includes all the necessary security measures to keep you safe online in the long term.

Our WordPress Efficient package is the perfect choice for you! With our WordPress Efficient you can create a secure, personal, and professional online presence in 4 simple steps for a fixed price of only 490,- Euro. Of course, this package also includes a domain setup – that’s how quickly you can have a responsive, GDPR-compliant website! Throughout the entire process, we are always in contact with you via our modern online ticket system and answer your questions, and you can also share your wishes and more specific ideas with us at any time.

Are you interested in several packages?

Web design, WordPress & SEO prices webheads: All prices at a glance, Web design prices, OnPage SEO prices, OffPage SEO prices, Support prices, WordPress Efficient

We are specialists in web design, WordPress, and SEO. Our services include UI & UX design, creation and support of social media presences, homepages and webshops with a first-class web design, the redesign of outdated websites, SEO including keyword research, competitor analysis, and extensive WordPress support. We offer you a wide range of IT services as your competent and reliable partner.

Design & SEO prices webheads (also for web design & SEO throughout Austria): All prices at a glance, Web design prices, OnPage SEO prices, OffPage SEO prices, Support prices

Our web design services as your web design agency: Web design Vienna (& all of Austria), Website redesign, Webshop, Online booking system

Our SEO services as your SEO agency: SEO Vienna (& all of Austria), SEO OnPage, SEO OffPage, Technical SEO, Competitor analysis, Keyword research

Our WordPress services as your WordPress agency in Vienna: WordPress web design, WordPress support, WordPress plugin, WordPress hosting, WordPress website performance, WordPress malware and virus removal, WordPress maintenance and update, and WordPress SEO.

We are specialists in web design, WordPress and SEO. Our services include UI & UX design, creation and support of social media presences, homepages and webshops with a first-class web design, the redesign of outdated websites, SEO including keyword research, competitor analysis and an extensive WordPress support. We offer a wide range of IT services as your competent and reliable partner.

Web design & SEO prices webheads (also for web design & SEO throughout Austria): All prices at a glance, Webdesign prices, OnPage SEO prices, OffPage SEO prices, Support prices.

Our web design services as a web design agency: Webdesign Vienna (& all Austria), Website Redesign, Webshop, Online Booking System

Our SEO services as SEO agency: SEO Vienna (& all of Austria), SEO OnPage, SEO OffPage, Technical SEO, Competition Analysis, Keyword Research

Our WordPress services as WordPress agency Vienna: WordPress web design, WordPress support, WordPress plugin, WordPress hosting

Ready to Get Started?

Then let us talk to each other without obligation and free of charge. We will turn your idea into a concept and will be happy to advise you.

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